Return Policy

We offer a 3-day return policy, which means you have 3 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as received, with the seal/tag unbroken, unused, and in its original packaging. You will also need the receipt or proof of purchase.

How to Request a Return

To start a return, please contact us at ladytisara@gmail.com.

Please note that returns can only be initiated within 3 days of delivery. Items returned without prior approval or without meeting the return conditions will not be accepted.

If your return request is approved, we will share the necessary return instructions.

Return Shipping Charges:
A return shipping charge of ₹75 will be applicable and will be deducted from the refund amount.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if you receive a defective, damaged, or incorrect item. We will review the issue and assist you with the best possible resolution.

Non-Returnable Items

Returns will not be accepted for:

• Products with broken seals or removed tags

• Used, worn, or altered items

• Items without original packaging

• Sale items or gift cards

• Products that do not meet the return eligibility criteria

If you have any questions regarding your order or return eligibility, please contact us at ladytisara@gmail.com.

Exchanges

For exchanges, please contact our support team within the eligible return period. Once the returned item is received and approved, you can place a new order for the required product.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method within 10 business days. Please note that the processing time may vary depending on your bank or payment provider.

If you have not received your refund after the mentioned timeframe, please contact us at ladytisara@gmail.com.